Occupational Accident Insurance for Shoppers

At Shipt, we always want you to feel safe while shopping on our platform – and that includes peace of mind that you’ll be taken care of should an unexpected accident happen. We provide shoppers across the country with occupational accident insurance to help cover medical expenses and lost income resulting from injuries suffered while active on the Shipt platform.* 

Your well-being is a top priority, and we’re proud to make this nationwide investment.



When do I use this insurance and what are the benefits? 

Claims can be filed for financial support if you are hurt while active on the Shipt platform. Here’s what’s covered:   

  • Medical expenses, up to a maximum of $1,000,000 

  • Disability payments, replacing earnings up to $500 a week** 

  • Accidental dismemberment and death benefits up to $250,000** 



Do I need to sign up for this occupational accident insurance?


No, all active shoppers are automatically enrolled in occupational accident insurance with our partner.

Is there a cost to me to enroll in this insurance?


There is no cost to you! Shipt is investing in this insurance for shoppers across the country.



How do I file a claim? 
If you become injured while working on the platform, it should be reported to Intact Insurance on their website. For CA, click here and for all other states, click here. To ask questions about a claim, you can reach Intact Insurance by:  



  • Phone: 877-248-8765
  • E-mail: claims@intactinsurance.com


*Note: California shoppers will receive benefits consistent with the requirements of Proposition 22, including accidental death and survivor benefits and temporary total disability benefits that meet the applicable provisions of California law. 

All coverages are subject to the policy terms, conditions, limitations, and exclusions. If there is a conflict between the information shown here and the actual insurance policy, the policy will govern. The policy is underwritten by Atlantic Specialty Insurance Company and placed by Aon (Aon Risk Insurance Services West, Inc - CA License #0363334. Shipt is not an insurance carrier or insurance broker.


Last updated on November 21st, 2024

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